Nuvo Creative has developed a suite of software delivered online. Called NuvoNET, it manages staff, productivity, clients, performance targets and reporting on business performance.
Staff, performance, reporting
This is a tool to collect information about staff, review their responsibilities, results and targets. In addition it allows comparisons of staff performance and can show visually the performance of sales people for a time period.
Sales management module
NuvoNET allows you and your salespeople to manage enquiries, nurture clients and make more sales.
Client Data Area
NuvoNET is typically configured to include some customised tools for your clients to interact with, in a secure area. This information can then become part of a sales dialogue or upgrade plan for them over time.
Procedures and Quality
Part of the solution delivers checklists for staff to follow and track the progress of jobs and deliverables. This can be important with quality assurance and documentation to demonstrate compliance and conformity in mission critical areas.
From a client’s perspective the benefits are:
Secure area- personalised Tools, data capture and service records
Secure dialog with your organisation for additional services/products/trade-ins/referrals
Service histories
Additional detailed information for their use
Clearer more professional communication with you
From a saleperson’s perspective the benefits are:
List of prospects to follow up, set by the system
To do List
Complete contact history on clients
See and measure their performance against targets
Pick up where another salesperson has left the negotiation... especially good when salesperson is sick/on leave/made redundant
From the sales manager’s point of view:
Instant performance reporting
Whole of organisation summaries on enquiries, sales, activity and more
Ability to better compare and manage sales people
Gain more customer feedback
Benefit Summary
Across your organisation NuvoNET will equip your people with up to date details on prospects and clients, show performance on a daily basis of sales people and produce management reports across various metrics vital to the profitability and direction of your organisation.
Software
Branding